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ISPs say their “excellent customer service” is why users don’t

ISPs say their “excellent customer service” is why users don’t

Broadband customer service ISPs tell FCC that mistreated users would switch to one of their many other options. Credit: Getty Images | Thamrongpat Theerathammakorn Lobby groups for Internet service providers claim that ISPs' customer service is so good already that the government shouldn't consider any new regulations to mandate improvements. They also claim ISPs face